Topic Archive

Shopper Experience

Every article and commentary tagged with Shopper Experience, newest first.

11 September 2026

Travel Retail

Game, Set, Shelf: why tennis is becoming a significant travel retail opportunity

Major tennis tournaments have evolved into global luxury spectacles, opening high-impact merchandising and activation opportunities for travel retail.

10 September 2026

Travel Retail

Quiet luxury has reached the airport. What happens next?

Quiet luxury is redefining travel retail, shifting consumer desire from overt logos to craftsmanship, provenance, and the thrill of airport discovery.

17 August 2026

Travel Retail

How F1 collaborations put travel retail in pole position

Formula One's global reach and luxury appeal are creating unprecedented opportunities for travel retail brands to command premium pricing and connect with shoppers.

14 March 2025

Travel Retail

Travel Retail Displays: Capturing the Time-Poor Shopper

Empty shelves and missing promotions erode travel retail profits. Uncover the hidden costs of poor execution and how to prevent revenue slipping away.

30 July 2024

Travel Retail

Has ‘Sense of Place’ Become ‘Out Of Place’ in Travel Retail?

As travel retail champions Sense of Place activations, it is crucial to reflect on whether the average traveller truly shares that enthusiasm.

18 June 2024

Travel Retail

Are Airports Killing Travel Retail with their ‘Passenger Engagement Zones’?

As passengers are drawn to these enticing attractions, are they spending less time—and money—in duty-free stores?

29 April 2024

Travel Retail

Duty Free Asia: Price Perception Or Price Deception?

Here's an intriguing comparison: duty free prices for some key confectionery items average 20% higher per 100g compared to their downtown counterparts.

27 March 2024

Travel Retail

Are Travel Retailers and Brands Failing to Communicate Value to Travellers?

Many travellers remain disengaged or unaware of the value on offer in airport retail, lost in a haze of glossy displays, high price perceptions, and unclear messaging.

10 March 2024

Travel Retail

Are Overcrowded Shelves Suffocating Travel Retail Sales?

Amidst the allure of novelty and exclusivity, is the relentless flood of new products threatening to overwhelm both retailers and shoppers alike.

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